Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the SeniorCenterAgents website, platform, and related services (collectively, the “Services”). Throughout these Terms, “SeniorCenterAgents,” “we,” “our,” or “us” refers to SeniorCenterAgents.
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. Eligibility
The Services are intended for users who are 18 years of age or older. By using the Services, you represent and warrant that you meet this requirement and have the legal capacity to enter into these Terms.
2. Description of Services
SeniorCenterAgents provides a platform designed to connect consumers with insurance agents through inbound call routing and related tools. We do not provide insurance, legal, or financial advice and do not guarantee sales, enrollments, or conversion results.
3. Account Registration & Access
To use certain features of the Services, you may be required to create an account.
You agree to:
Provide accurate and complete information
Maintain the confidentiality of your login credentials
Notify us promptly of any unauthorized use of your account
You are responsible for all activity that occurs under your account.
4. Acceptable Use
You agree not to:
Use the Services for unlawful, misleading, or fraudulent purposes
Violate any applicable laws or regulations, including TCPA or CMS rules
Interfere with or disrupt the operation of the Services
Attempt to gain unauthorized access to systems or data
Use the Services to harass, abuse, or harm others
We reserve the right to suspend or terminate access for violations of these Terms.
5. Calls, Recordings & Communications
Calls routed through the Services may be recorded or monitored for quality assurance, training, compliance, and dispute resolution, where permitted by law.
By using the Services, you acknowledge and consent to such recording and monitoring in accordance with applicable federal and state laws.
6. Fees & Payments
Pricing, fees, and billing terms will be presented prior to purchase or use of paid Services.
You agree to:
Pay all applicable fees as described
Authorize charges in accordance with the selected payment method
All fees are non-refundable unless otherwise stated in writing.
7. No Guarantees
While SeniorCenterAgents strives to provide high-quality inbound call opportunities, we do not guarantee:
Call volume or call availability
Sales, enrollments, or revenue outcomes
Conversion rates or performance metrics
Results depend on multiple factors outside our control.
8. Intellectual Property
All content, software, trademarks, logos, and materials provided through the Services are owned by or licensed to SeniorCenterAgents.
You may not copy, modify, distribute, sell, or exploit any part of the Services without prior written permission.
9. Third-Party Services
The Services may include integrations or links to third-party websites or tools. SeniorCenterAgents is not responsible for the content, functionality, or practices of third parties. Your use of third-party services is governed by their respective terms.
10. Suspension & Termination
We may suspend or terminate your access to the Services at any time, with or without notice, if:
You violate these Terms
Your use creates legal or compliance risk
Required by law or regulation
Upon termination, your right to use the Services will immediately cease.
11. Disclaimer of Warranties
The Services are provided “as is” and “as available.” We make no warranties, express or implied, regarding reliability, availability, or suitability for a particular purpose.
12. Limitation of Liability
To the maximum extent permitted by law, SeniorCenterAgents shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services.
Our total liability for any claim shall not exceed the amount paid by you to SeniorCenterAgents in the preceding 12 months.
13. Indemnification
You agree to indemnify and hold harmless SeniorCenterAgents, its affiliates, and partners from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.
14. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the Services after changes constitutes acceptance of the updated Terms.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United States and the state in which SeniorCenterAgents operates, without regard to conflict-of-law principles.
16. Contact Us
If you have questions about these Terms or the Services, please contact us using the contact form available on our website.